Love the smell and texture - really good for coloured hair.
Good products, well packaged and received quickly
Delivery quick and convenient
Like my kms shampoo & fast delivery. I would order off this site again. Thank you.
good product for colour management
Prompt delivery and as ordered
Excellent service thank you. Very good discounts applied. Happy
Fast delivery service and good prices.
The main problem are the couriers (Hermes) who just flung the parcel over a side gate behind which there is a shed and consequently the parcel is now inaccessible. I reported this to your Customer Service and the lady I spoke to was extremely helpful and immediately despatched another order and I happened to be in when this was delivered. I am impressed the polite way the problem was resolved by the lady at Feelunique. If this had not been dealt with so well, I would never have re-ordered from you because of the delivery problem. There needs to be a contact number on the card left by the courier, so the customer can re-arrange a more convenient delivery date.
good price also includes delivery
In the past I cannot fault their service. However, this time my order was returned to them by the courier because it was damaged. I had to contact them to find out what had happened to my order after it didn't arrive when I expected it to - I think that they should have notified me of the situation. I did get replacements in the end but I feel that there was a lack of communication on this occasion.
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