Does not work on my hair which is blonde
service and emails were great, really good communication and information given, however the box my products came in was damaged so the delivery was not as good as id have hoped.
Service is great as usual. My only problem is the giftwrapping. On the image on the website there is an image of a black box which I assumed the product would come in but instead it came in creased black paper and wasn't tied very nicely so it was rather misleading & I wouldn't have paid extra for it if I'd have known. I would have rated 'excellent' if this hadn't have happened.
It is a bit hard to tell if this product is working to be honest. It doesn't leave your hair feeling any different. It also smells a bit odd. I normally really like Joico but I'm not sure if I'd buy this again.
Really prompt efficient service
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