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xcellent in terms of immediate response by postage of the product
Normaily,but recent order of 4 Shampoo was delivered twice, not by Royal Mail but a new outfit -Hermes, on subsequent days, without leaving a place to pick it up from(which Royal Mail normally do) or allowing me to state where to leave the parce at the address. This was an inconvenience, having to phone Hermes twice as no one answering calls.
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