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T&Cs

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Terms & Conditions

*Discount excludes Stila, Gatineau, ghd, Ole Henriksen, Lily Lolo & Moroccanoil products.
Offer ends midnight (BST) Wednesday 23rd July 2014.
Cannot be used in conjunction with any other offer or code, including Unique Members Club.

Delivery Information

  • How much is Postage/Packaging and how long does delivery take?

    FREE DELIVERY ON ALL ORDERS OVER £10

    United Kingdom & Channel Islands

    All items are normally despatched within one working day of placing your order.

    Pricing for Orders under £10

    Delivery TypeCostServiceService Description
    Standard Delivery on orders under £10** £1.50 Delivery by Royal Mail 3-7 days
    Tracked Delivery on orders under £10** £2.50 Tracked Delivery by Hermes 3-7 days
    Priority Delivery £4.00 Royal Mail 1st Class Post 2-3 days
    Special Delivery £8.00 Royal Mail Special Delivery Next-day delivery for orders placed before midday* (please see note below)

     

    Pricing for Orders over £10

    Delivery TypeCostServiceService Description
    FREE Standard Delivery on orders over £10** Free Delivery by Royal Mail 3-7 days
    Tracked Delivery on orders over £10** (Free on orders over £60) £1.00 Tracked Delivery by Hermes 3-7 days
    Priority Delivery £3.00 Royal Mail 1st Class Post 2-3 days
    Special Delivery £8.00 Royal Mail Special Delivery Next-day delivery for orders placed before midday* (please see note below)

     

    Special Delivery orders are sent by air and therefore we are unable to offer this service for any orders that include items Royal Mail deem to be dangerous goods, including perfumes and nail varnishes. (For full details please visit http://www.royalmail.com/personal/help-and-support/Tell-me-about-Prohibited-Goods)

    Please note feelunique.com will only consider claims for lost items sent by post 14 working days after despatch.

    *Notes on Special Delivery

    1. Orders placed by midday Monday to Thursday will be delivered before 13:00 the next day, orders placed before midday on a Friday may be delivered on either Saturday or Monday.
    2. Outlying areas will be subject to standard Royal Mail delivery delays (e.g. Highlands & Islands)

     

    Rest of the World

    All items are normally despatched within one working day of placing your order

    All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures.

    Delivery TypeCostServiceService Description (Normal Delivery Times)
    Standard Delivery on orders under £10** £1.50 International Post Europe 5-10 days Outside of Europe 7-14 days  
    FREE Standard Delivery on orders over £10*** Free International Post Europe 5-10 days Outside of Europe 7-14 days  

    *** Notes on International Standard Delivery

    1. feelunique.com will only consider claims for lost items sent by Standard delivery 30 days after despatch for Europe and up to 90 days after despatch outside of Europe.
    2. All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures.

     

    **Minimum order values and postage charges on alternate currencies (Regardless of destination)

    Delivery TypeCost
    Standard Delivery on orders under €15 €2.00
    Standard Delivery on orders under USD/AUD $20 USD/AUD $3.00
    Standard Delivery on orders under NOK/DKK/SEK 100 NOK/DKK/SEK 15.00
    Standard Delivery on orders under CHF 18 CHF 2.50
    Standard Delivery on orders under RUB 600 RUB 90.00

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