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I would like an exchange or refund for a product I ordered?

If your product has not been opened or used, we will happily accept it back for a refund or exchange.

Please note that we can only exchange an item for the same product, the same product in a different shade, or for a different product of the same price or lower price than the original item (if lower we will refund the difference).

Please state clearly on the returns note your reasons for return and whether you'd like a refund or exchange, and for which product. Exchanges are usually processed and despatched within a few days of receiving the goods back

For further information or assistance please contact us using the form below and we will respond as soon as we can.

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Telephone

Call on +44 (0) 1534 725 252 where our team will be happy to help.