Free Worldwide Delivery on all orders over £10

We offer a range of worldwide delivery options including FREE delivery on all orders over $15. Find out more >

All Your Beauty Favourites 1000s of products, 100s of brands

With 1000s of products from 100s of top beauty and fragrance brands, you can find all your favourites in just one place. Find out more >

Free Samples make your selection at checkout
Try something new for free. Choose complimentary samples at checkout.
Official Retailer 100% genuine products
To guarantee the delivery of genuine products and bring you the best exclusive gifts and offers.

Returns and replacements

  • Our returns policy

    Items can only be returned if they are unopened, unused and in a re-saleable condition with all tamper -resistant seals, packaging and any cellophane intact and unopened and must be returned within 31 days of despatch.

    If you wish to return an item for a refund/replacement, send the items back to the below address. If you no longer have your invoice, please include an explanatory note quoting your order number and reason for return.

    For UK Orders Only – Free Return Service

    Please register your return via https://returns.myhermes.co.uk click on the feelunique logo and enter the parcel dimensions, your order number and preferred returns method;

    • Have your parcel collected by a myhermes courier from your home on a selected collection date.
    • Drop your parcel off at one of the many myhermes parcel shops in your local area.

    Please note: you will need to register with myhermes in order to use this free service and you will need to be connected to a printer in order to print your returns label. 

    Your order will be returned to feelunique where your refund/replacement will be processed within 10 working days.

    For International Orders (including Isle of Man and Channel Islands)

    feelunique Returns department
    St Peters Technical Park
    St Peter
    Jersey
    JE3 7ZN
    United Kingdom

    For further information or assistance please contact us using the form below and we will respond as soon as we can.

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Office

Monday - Friday: 9am - 9pm CET
Saturday, Sunday & Bank Holidays: 9am - 5pm CET

Closed Christmas Day

feelunique.com
St Peters Technical Park
St Peter
Jersey
JE3 7ZN
UK

Telephone

Call on +44 (0) 1534 725 252 where our team will be happy to help.